Mask customer phone number
M
Mohd Amiezam Hamzah
Customers phone number need to mask or spoof to be private and confidential.
Need to mask customer phone number from expose to store owner and deliveryman. Need to respect customer private and confidential. The customer phone number need to spoof with other number and able to make call by store owner or deliveryman
Sergio
open
Mauricio Callu R.
closed
A
Ashley Doufexis
This is soooo necessary!!! Let's get more votes
E
Esteban Zerega
Hello everyone, I am an Ordering System customer just like all of you, to solve the problem related to confidential customer information, we made some tweaking to the Order details file which can be found in the Developer area of the Ordering Builder of your delivery app. Here you can tell system to not show some of the customer's information, such as their last name (we only include their first name for ID sake), email and cell phone. It's very easy to do, but basic programming skills are still needed to avoid errors. The same thing can be accomplished for business app.
M
Mohd Amiezam Hamzah
Esteban Zerega: Yes i know it can be hide by disable html code on that area. If u hide it, how business or delivery man can call customer to make some confirmation. for example if deliveryman need to call customer that he already arrived at the front gate of the house.
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Esteban Zerega
Mohd Amiezam Hamzah: Two things, in-app messaging and internal processes. No doubts that it would be great to have number spoofing like Uber or other companies do, but taking in count that we don´t have this option right now and/or it has a cost to implement it, we just hide this data and have an internal workaround if a direct call to any costumer is needed.
M
Mohd Amiezam Hamzah
Esteban Zerega: That is the purpose of this page to gather all entrepreneurs using odering system to support with this idea and hopefully will be able to implement this features. Just give some vote and will see what action they will take. For time being, hide the code just for temporary solution.
O
Ordering
I agree with this. This is a much needed feature.
J
Jean Paul Osorio
Importante confidencialidad de la informacion
D
David
Yes i agree this is necessary