There is a bug in the email confirmation if the order is a pre-order. ASAP orders work as expected.
If a pre-order is made the wrong time is displayed on the email.
For example, if I make a pre-order for 3:45pm.
When the order changes to pending the prep time is added to the pre-order time so the customer receives email the that the order is scheduled for 3:55pm (because the prep time is 10 minutes) not 3:45pm,
It should say the scheduled time is 3:45pm not 3:55 Pm.
This is a basic requirement for customer to know the eta on when their order will be ready.
I have told the product team but they don't think it is a bug.....