Driver and Store App special louder sounds | Voters

Driver and Store App special louder sounds

under review

Mohd Amiezam Hamzah

Need to make the app have ringtone and vibration once receive order notification. If deliveryman on riding motorcycle it will easy can notify the person.

April 22, 2020

tugo MENUS

Any update on this?

Santiago Rodriguez

any news on this?

Sergio

Merged in a post:

Business app

Luisana

The business app should give a loud sound when order recieve to the restaurant in business app. Its very very importent.

April 22, 2022

Sergio

Merged in a post:

Repeated Notifications to avoid missed orders

Waqas Mukhtar

If we receive 2 orders together, one of them is always missed. There should be functionality to keep alerting about pending orders on specific intervals (every 2 or 5 mins maybe)

April 22, 2022

Sergio

Merged in a post:

Driver notification sound

Easy Eats Richard

Does anyone else still have this problem or is just me?  I receive the notification however the sound is just a normal beep like a message. 
If I open the driver app I will get the consistent beeping sound which is great and it will work like this for a short period of time, however if I just leave my phone and don't have the app open the notification will just revert back to single beep (like a txt or any other notification)
I have used other apps before like tookan that never have this issue.  It is only ordering where I have this problem.

April 22, 2022

GUILLERMO CONTRERAS

En mi caso, los dispositivos no suenan o vibran hasta que les encienden las pantallas manualmente. Operativamente no funcional.

Easy Eats Richard

GUILLERMO CONTRERAS: yes it is the same all devices.

Luisana

I hope this will be updated in react version

Md Sihabur Rahman

Any update on this issue?

Mauricio Callu R.

Hello there,
What I would recommend to you is to change the push notification sound to make it longer,
Check this article and learn how https://support.ordering.co/hc/en-us/articles/360043577371-Change-Sound-Notification,
If you would like this to be made by us, please submit a custom work request.
https://www.ordering.co/en-us/quote-request
Have a great day
Thank you for your feedback.

Johann

Agree, the app notification is not consistently across devices. Ordering is saying it is the device that is the problem. If there is something that can be done to ensure a consistent and repeatted notification always happens it would help a lot!

Easy Eats Richard

Johann: agreed it is essential that drivers and business always get the notification of new job even if their device screen is off. I hope they can fix it.

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